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Everything you need to know about your holiday at the Gasthof zum goldenen Löwen in Nauders

Booking information

General information & GTC

The tourist tax of € 3,50 per person per day (from 15 years of age) is not included in the price and will be charged on site.
We are more than happy to accommodate your room requests; however, we cannot guarantee the reservation of specific rooms.
The applicable legal conditions are the Austrian Hotel Contract Conditions (Österreichische Hotelvertragsbedingungen). Modifications and errors reserved. All information on this website is without guarantee.

Dinner

To cater even better for our guests' individual preferences, those staying on a half-board basis can put together their own evening menu from a specially selected range of dishes. We kindly ask our resident guests to be seated between 18:00 and 19:00. 

Arrival & departure

Check-in: Your room will be ready no later than 15:00 on the day of your arrival.

Check-out: We kindly ask you to vacate your room by 10:00 on the day of departure.

À la carte restaurant & bar "AUF OANS"

Both are located on the ground floor and are open daily, except Wednesdays, from 10:00 to midnight. 

Our à la carte restaurant kitchen is open from Thursday to Tuesday, from 11:30 to 13:00 and from 18:00 to 21:00, with lunchtime service extended until 13:30 on Sundays.
We recommend reserving a table and look forward to welcoming you.

Bathrobes

We are happy to provide bathrobes and slippers on request for the duration of your stay.

Baby equipment

We are happy to provide baby equipment such as nappy bins, baby baths, cots and other essentials.

Printing facilities

If you need to print documents in A4 or A5 format, our reception team will be happy to help you access the printer using a special password.

EV charging station

The electric vehicle charging station is located in the car park and is clearly marked. Charging cables are available if required.

Breakfast

Enjoy our generous breakfast buffet from 07:30 to 10:00. A table will be ready for you, and our breakfast team will be happy to show you to your seat.

Motorbike and bicycle garage

The garage is located on the ground floor, next to the ski entrance in the courtyard. The garage keys can be found in the key box in the corner on the right. Please remember to return them there after use.
E-bikes can also be charged in the garage.

Pets

Your four-legged companion is very welcome by prior arrangement. Please understand that pets are not permitted in the dining room or restaurant area during mealtimes.

Hotel entrance

The hotel entrance remains open until 23:00. If you return later, please remember to take your room key with you.

Internet

Free Wi-Fi is available throughout the Gasthof zum goldenen Löwen.

Pillows

We are happy to offer alternative pillows to suit your individual needs.

Car park

A car park, immediately by the hotel, is available to our guests free of charge.

Postbus and ski bus stop

Both the Postbus and ski bus stop directly outside our hotel and run according to the published timetables and notices.

Smoking

The Gasthof zum goldenen Löwen is a non-smoking hotel. We therefore kindly ask you not to smoke anywhere inside the building.

Reception

Our reception is not staffed at all times. If nobody is at reception, please feel free to contact our service team at any time.

Safe

Every room has a safe. Liability in accordance with the statutory provisions of § 970 ABGB is limited to a maximum of € 430.00

Bicycle service station

Our bicycle service station is located in the garage and is equipped with a complete repair kit, pump, oil, tools and more. The key is available from reception.
You'll find the bicycle washing station by the upper entrance.

Ski depot

The ski depot is located directly at the cable car centre, where you can conveniently store all your equipment straight after leaving the slopes. Facilities include ski boot dryers and storage compartments for helmets and gloves. You can book a ski depot at reception for € 65.00 per week.

Ski and boot room

Our ski and boot room is located on the ground floor, with direct, level access to the ski bus stop by Habicher Bakery.

Cancellation policy

Cancellation conditions in accordance with Austrian hotel terms and conditions:

  • Cancellation up to 1 month prior to arrival: 40% of the booked holiday price
  • Up to 1 week prior to arrival: 70% of the booked holiday price
  • In the last week prior to the arrival date: 90% of the booked holiday price
  • For late arrival or early departure: 100% of the booked holiday price

We recommend that you take out travel cancellation insurance: www.europaeische.at

Summer Card

Every guest receives a complimentary Summer Card Basic from reception after check-in, along with information about the discounts and included benefits.

Allergies and intolerances

Please also inform us of any allergies or intolerances.

Laundry service

Please speak to a member of our team if you would like to use our laundry service. We'll be happy to take care of your laundry for a fee. Laundry bags are provided in your wardrobe.

Wake-up service

If you're planning an early start, you can activate the wake-up service using the television in your room to make sure you get up on time.

Linen changes

As part of the daily room cleaning service, you can also request a change of linen. Simply place the appropriate card on your bed and our housekeeping team will take care of it.

Winter Wunder Welt Nauders

The Winter Wunder Welt Nauders, located below Nauders Castle, is open daily from 15:00: Ice skating, tubing, ice-stick shooting (Alpine curling) and much more.

Payment terms

Please settle your hotel bill between 21:00 and 23:00 at our hotel reception the evening before your departure so that you do not have to wait long when checking out.
We accept cash, EC debit card, Mastercard or Visa credit card.

Room keys

You are welcome to leave your room key in the key box next to the noticeboard during the day. 

Please remember to return your room key when you leave!